“I love the tour bunks. I can sleep like a baby in those bunks. It really doesn't bother me at all. A lot of people have a difficult time - they're like, 'It's like a coffin.' I get in there and I just pass out. You can't even wake me up.”
“Managers tend to treat organizations as if they are infinitely plastic. They hire and fire, merge, downsize, terminate programs, add capacities. But there are limits to the shifts that organizations can absorb.”