Sometimes, when you have someone behind the counter who's supposed to assist you and help you out, just being completely bored and uninterested - sometimes it's a little bit frustrating, you know?
Ping-pong was invented on the dining tables of England in the 19th century, and it was called Wiff-waff! And there, I think, you have the difference between us and the rest of the world. Other nations, the French, looked at a dining table and saw an opportunity to have dinner; we looked at it an saw
Leadership is a matter of having people look at you and gain confidence, seeing how you react. If you're in control, they're in control.