For some reason if we hear 100 praises and one criticism, we focus on that one hurtful thing.
“The demise of Google Reader, if logical, is a reminder of how far we've come from the cuddly old 'I'm Feeling Lucky' Google days, in which there was a foreseeably-astonishing delight in the way Google's evolving design tricks anticipated what users would like.”
“Look, you know, you can't please everybody. I'm a stand-up comic. I know that. It doesn't matter how funny you are and how well you do, there's two people that are going to walk out of there hating you.”