I believe it is important to speak to your readers in person... to enable people to have a whole picture of me; I have to both write and speak. I view my role as writer and also as oral communicator.
“My luck at the gambling table was varied; sometimes I was fifty to a hundred dollars ahead, and at other times I had to borrow money from my fellow workmen to settle my room rent and pay for my meals.”
“What you have in most education software is that they're catering to the decision-maker who makes the budget allocations, and that decision-maker has a lot of check boxes. Does it do this? Check. Does it do that? Check. They could care less about the end user experience.”