I didn't have a regular school experience and wanted a more abstract way of learning. I started exploring in lots of different creative ways. It gave me the opportunity to travel and play music, so it was good for me.
CBS fought very hard on this because it believed and believes that there's a principle at stake here. The principle is that Dan Rather doesn't work for the police, and that people that speak to Dan Rather understand that he's a journalist and not a police agent.
If you need to take a step back from day-to-day operations and plot out the long-term direction of your user experience strategy, consultants can give you a perspective you can't get on your own.

