“The deadlines are much, much longer with books. When I was a reporter, a lot of times I'd come in at 8:30 a.m., get an assignment right away, interview somebody, turn the story in by 9:30, and have the finished story in the paper that landed on my desk by noon.”

“Twenty-eight years in business and you understand the importance of problem solving and the importance of efficiency, because if you don't become efficient, you don't run a business well, and you are out of business. And I think some of those principles could be applied to leadership in Washington.”