“A lot of people in our industry haven't had very diverse experiences. So they don't have enough dots to connect, and they end up with very linear solutions without a broad perspective on the problem. The broader one's understanding of the human experience, the better design we will have.”

“I tell her all the time I'd gladly retire and hang out with the kids and clean the house. I want to have a good life and great family, and from a professional standpoint I want to be successful, but it's not the most important thing at all.”