Feedback is a pleasant thing. I get a lot of letters from unexpected people in unexpected places.
“My daughter, when she was a week old, was diagnosed with congenital heart disease. For the past thirteen years, she's had four major heart surgeries. She's a candidate for - and must have - heart replacement surgery in order to have a long life.”
“The sharpest memory of our old-fashioned Christmas eve is my mother's hand making sure I was settled in bed.”