Sympathy for victims is always counter-balanced by an equal and opposite feeling of resentment towards them.
It hasn't been smooth or delightful every minute, there were lean years and rough years, but it's been exciting and good and I'm thrilled to be an actress and a singer and to have spent my life this way.
The BBC is part of the glue which binds the United Kingdom together. At those times of national moment - of joy or sadness, in the UK or around the world, at times when the nation wants to celebrate, mourn or just enjoy itself people turn to the BBC.