No collection of people who are all waiting for the same thing are capable of holding a natural conversation. Even if the thing they are waiting for is only a taxi.
“I'm the one who gets called up about a problem. I'm the one who gets called up about the street lighting and the abandoned car. I'm the one who gets blamed if the police don't arrive. I'm the one they blame if a city truck is broken down.”
“It's happened time and time again, but the committee has always decided against it-the work was too conservative or didn't fit within the budget; there are millions of different reasons.”