Confidence, knowing for certain that the person making the call has your safety foremost in their mind. And knowing that the job you are about to take on is the right thing to do, that it makes sense.
Maybe we should have known that night in Denver that things that begin with plywood Greek columns and artificial smoke typically don't end well. Maybe the Hollywood stars and the glamour blinded us a little: you thought it was the glare, some of us thought it was a halo.