Applause felt like approval, and it became a drug that soothed the pain, but only temporarily.
“When you're a carpenter making a beautiful chest of drawers, you're not going to use a piece of plywood on the back, even though it faces the wall and nobody will ever see it. You'll know it's there, so you're going to use a beautiful piece of wood on the back.”
“The third group is focused on counterintelligence and security. I think the reason for that is fairly evident, in terms of vulnerabilities of the department and the harm that can come to it by failing to detect when we have, in fact, been harmed.”