In the beginning, everybody that gets to work with me, thinks I'm nice. But three weeks later, they hear a bell ringing. Then they realise I meant everything I said during that first week. It's not my fault people are not taking me serious from the first moment.
Twenty-eight years in business and you understand the importance of problem solving and the importance of efficiency, because if you don't become efficient, you don't run a business well, and you are out of business. And I think some of those principles could be applied to leadership in Washington.