That is the great mistake about the affections. It is not the rise and fall of empires, the birth and death of kings, or the marching of armies that move them most. When they answer from their depths, it is to the domestic joys and tragedies of life.
“A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets.”