“Again, we saw in Bosnia - we had U.N. peacekeepers tied to trees, being taken hostage. The fact is they don't have the type of deliberate and authoritative rule that I think is needed to get the job done.”

“If you want to make information stick, it's best to learn it, go away from it for a while, come back to it later, leave it behind again, and once again return to it - to engage with it deeply across time. Our memories naturally degrade, but each time you return to a memory, you reactivate its neural”