I found I wasn't asking good enough questions because I assumed I knew something. I would box them into a corner with a badly formed question, and they didn't know how to get out of it. Now, I let them take me through it step by step, and I listen.
“It'll be all of our efforts together. It won't won't ever be exactly the way I imagined it. And that is, I think, an important lesson as well, is that in any group enterprise it's going to be the sum total of the group.”
“Show people tend to treat their finances like their dentistry. They assume the man handling it knows what he is doing.”