I found I wasn't asking good enough questions because I assumed I knew something. I would box them into a corner with a badly formed question, and they didn't know how to get out of it. Now, I let them take me through it step by step, and I listen.
“I'm a typical middle child. I'm the mediator. The one that makes everything OK, puts their own needs aside to make sure everybody's happy. It's hard to change your nature, even with years and years of therapy.”