I am uninterested in appearing in newspapers and on television. Many people think I am striking a pose - that I want to create a sense of shyness. But it's just not something I want to do. I overdosed.
A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets.

