What you have in most education software is that they're catering to the decision-maker who makes the budget allocations, and that decision-maker has a lot of check boxes. Does it do this? Check. Does it do that? Check. They could care less about the end user experience.
It's very homely, this castle. It doesn't have huge ballrooms. I didn't want a cold, cavernous place.
I've experienced the highest of highs and lowest of lows. I think to really appreciate anything you have to be at both ends of the spectrum.