One of the things I thought a lot about was how can we get the views, for instance, the main plaza, you look up to Telegraph Hill from there and therefore it would be a disaster to close that view off.
To the teacher weighed down with paperwork, I say: you've been messed around too often. You came into teaching to spend your time teaching children not filling in forms.
My theory is that if you look confident you can pull off anything - even if you have no clue what you're doing.