I remember certain people in the audience laughing and I wanted to ask: 'What are you laughing at? This isn't funny.' Now I realize that laughter can come from insecurity. They don't know how they should be feeling.
You would be amazed how many important outs you can get by working the count down to where the hitter is sure you're going to throw to his weakness, and then throw to his power instead.
My philosophy from day one is that I can sleep better at night if I can improve an individual's knowledge about food and wine, and do it on a daily basis.