I feel if some kid has sat down and felt I'm important enough to write two pages of words to and take up a lot of his valuable time, then he deserves a few words back, or even a phone call as I have done on a few occasions.
A man is original when he speaks the truth that has always been known to all good men.
The basic principle which I believe has contributed more than any other to the building of our business as it is today, is the ownership of our company by the people employed in it.